Technical Support
Our Local Support Team is Always Willing to help Troubleshoot Your problem

Technical Support

We are proud to offer local technical support that is not farmed out to another company or worse yet, another country. It is nice to know that the person you are talking to will likely remember who you are and if you unexpectedly get disconnected we will call you back and you will not have to re-explain your whole issue.

We suggest having both Virus protection and a Malware scanner. AVG Free has worked well as Virus protection and the best thing is that it is free! You can down load it at http://free.avg.com/us-en/free-antivirus-download. Malware Bytes is great protection for your system from malware attacks. It can also be downloaded for free at http://www.malwarebytes.org/

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Speed Test

If your system seems to be running slow it is good to run a speed test to see how your connection is preforming. It is best to run two or three test a few minutes apart to get an average result. Write down the results and the times that the tests were taken and give us a call. You can test your speed with the tool to the right

Speedtest.net Mini requires at least version 8 of Flash. Please update your client.

E-mail Setting and Configuration

Virtually any E-mail client can be used with your Coho E-mail. You can use the setting below to configure it. Please log into the members area to verify your username and password. You can also use Webmail to check your mail when you are at work or on vacation.

  • Incoming Server Type
  • Incoming Server Name
  • Incoming Port
  • SSL
  • Username
  • Password
  • Outgoing Server Type
  • Outgoing Server Name
  • Outgoing Port
  • My Server Requires Authentication
  • Username
  • Password
  • POP3
  • pop3.coho.net
  • 110
  • No
  • Your Username
  • Your Password
  • SMTP
  • smtp.coho.net
  • 587
  • Yes
  • Your Username
  • Your Password

Remote Help

If you are running Windows and are getting stuck figuring something out, you can connect directly to us and we will be able to see your screen and actually move your mouse to guide you to a solution. Please call before clicking on the links below so we will be ready to help you.

  • Click HERE to connect to Tim.
  • Click HERE to connect to Support.
  • Click HERE to connect to Justin.
  • Click HERE to connect to Wade.

Residential Computer Support and Repair.

If your computer is not running right or you need to do an upgrade we can refer one of the following firms below to help you out. We have worked with them for years and have built trust, so we can feel confident referring them. They are also familiar with our network which will reduce the time needed to get you up and running. When you call make sure to mention that you are a Coho Customer as they often give special rates to our customers.